A 69 year old married, immigrant woman from the Philippines living in Niles was three years delinquent on her mortgage. She experienced a financial hardship after losing 50% of her income due to reduction in her hours as a Registered Nurse. In addition, the ten rental properties she and her husband own became delinquent due to renters not paying the rent. After working with three different companies that charged high fees (totaling nearly $25,000) this client realized that these were scams and they were unable to help her. She received a letter from her lender advising her to contact a local HUD certified counseling agency and found information about Open Communities via the U.S. Department of Housing & Urban Development. Prior to working with Open Communities this client did apply for a loan modification and was denied.
Upon contacting Open Communities in January 2013, she was advised of the initial information she would need to provide to meet with a Counselor. She met with a Counselor and the process to re-apply for a loan modification was initiated. In August 2013, the Homeowner has been approved for a trial loan modification greatly decreasing her payments with a potential principal reduction of over $200,000. In the words of the Homeowner: “The processing of my application was acted upon in a most expedient manner and got my most needed approval… Anna was so wonderful, honest and knowledgeable in giving me the guidance.”
We congratulate her on her success and look forward to more of those who come to seek our services.
Open Communities is certified by the U.S. Department of Housing and Urban Development (HUD) to provide one-on-one and group housing counseling services to prevent foreclosure, mortgage scams and lending discrimination. Our multi-lingual counselors are fluent in Polish, Russian and Spanish.
All our services are confidential and free of charge.
More information can be found on our website here.